If you are located in the European Union and wish to withdraw from your contract with Paragami, you can do so within 14 days of receiving your order, no reason required.
This right is granted under EU Directive 2023/2673 and applies to EU-based customers only.
Please note:
This right applies to physical products (HEXSPIRE paper kits) only.
Digital products (templates and 3D model files) are excluded from the right of withdrawal once downloaded, as you confirmed at the time of purchase.
Return shipping costs are borne by the customer.
To submit your withdrawal request, use the form below. You will receive an email confirmation immediately after submitting.
For questions, contact us at: info [at] paragami [dot] com
Submit Withdrawal Request
Please fill out the following form to submit your withdrawal request.
